Payment and Cancellation Policies
Oasis Yurt Lodge & The Shed Guesthouse
Payments are due inline with your chosen package or property terms. Terms offered may vary from package to package & room to room. Please ensure you have selected the package that suits your travel preferences. Are standard terms for general bookings are listed below. All bookings of an event or function nature will have alternative terms as per your contract.
Oasis Yurt Lodge | Standard Terms | Exclusive Hire & Hotel Stays
A 25% non-refundable deposit is required to secure your reservation
A 75% non-refundable balance payment us due 14 days before arrival.
The Shed Guesthouse | Standard Terms
A 10% non-refundable deposit is required to secure your reservation
A 90% non-refundable balance payment us due 7 days before arrival.
Extended Terms Regarding Covid-19
Domestic travellers
If domestic travel is not possible because of localised lockdowns, any deposits or payments may be one time transferred to another date within 6 months of your original date of arrival.
International travellers
International travellers are welcome to make a reservation from 1st May 2022 onwards but please note the 25% non-refundable deposit remains non-refundable.
Please note these policies are for direct bookings only. If you have made a booking made via a third party i.e. Booking.com, Expedia, Airbnb etc their own policies will be honoured.
Other Conditions
Oasis Yurt Lodge & The Shed Guesthouse are not responsible for currency conversion and therefore any questions regarding currency conversion must be directed to your credit card company.
No shows by 8:00am the following morning of your due date of arrival will be considered a cancellation. No refund is applicable and we reserve the right to re-release the remaining nights of your reservation.
The owner reserves the right to offer alternative and promotional terms on any package or property
Non-refundable bookings have no option to cancel or receive a refund at a later date, under any circumstance
Any request for cancellations or modifications to your reservation must be made in writing, via email, to stay@oasiswanaka.co.nz
Any request for cancellations or modifications to a reservation made via a third party i.e. Booking.com, Air BnB, Expedia, must be made directly with that provider.
We suggest taking our travel insurance to cover all instances
Oasis Yurt Lodge & The Shed Guesthouse will operate within the Consumer Guarantees Act & Fair-Trading Act.
